1

I dropped my car off on Tuesday to get some preventative work done (replace upper/lower radiator hoses because they were starting to get spongy) before I had to drive to Tampa today but nothing was wrong with my car AT ALL. It ended up not getting worked on until Wednesday, which was fine. I picked it up Wednesday afternoon and when I got in the car my check engine light was on-- first sign that worried me, because my car was 100% fully functioning and free of error lights when I dropped it off. They got back in it and cleared the code, telling me that it just said "random misfire" and it was nothing to worry about. I drove it home after $300+ in repairs. I'm getting ready to get onto 75 this morning to drive to Tampa and my car starts acting weird- shaking, making weird noises, etc. I pull into an auto parts store to check it out and my coolant is POURING out of the bottom of my car and had completely covered my entire engine in Dexcool. I called the shop, waited 45 minutes for a tow truck, and brought it back to their mechanic. They look at it and tell me their mechanic yesterday DIDN'T KNOW to cut their universal radiator hose so it didn't rub on my AC belt (it had rubbed and ruptured, causing the coolant leak) so I sat there for over an hour while they replaced it and refilled my coolant. I didn't have to pay for the towing or repairs (shouldn't have had to- it was 100% THEIR fault) but I DID have to spend most of my day worrying about the problems that they caused my car because their mechanic didn't know how to properly install my part (no compensation received or anything). I took my car to them fully functioning and had to bring it back on a tow truck. Something isn't right there. Sure, they're nice people, but being nice doesn't help me when I'm stranded at a store (could've been stranded on 75 if I wouldn't have stopped)... I will NEVER go back to them, even for a simple oil change...

5

They are very nice and willing to help. Jana is always ready to answer any questions. I will not go to another shop if they can perform the service. This is a top notch auto repair center.

5

They're always so nice and helpful! I've been coming here for 2 years. I know I can trust them with my car!

Thank you, Andrea Ramos, for the great review!!

- Advanced Auto Care Center Florida
5

I would just like to let everyone in the Gainsville area know that Advance Auto Care has just hired one of the most gifted mechanics I have ever known. His name is Joey Wilson. Joey just moved from Nashville Tn where I live and he has been my mechanic for the last several years. Joey is a rarity in today's automotive technicians. His breadth of knowledge is unsurpassed. In Nashville Joey was the mechanic that countless other shops brought their hard to fix cars. Joey's gre...at gift is diagnosing, something that has been lost to today's technicians. He takes the time to figure out what is truly wrong with a vehicle before he ever starts to replace parts.. People take their cars to him because of two reasons. He is fast and most of all he is honest. Professionally and personally Joey is a person who treats others the way he would want to be treated. His customers always become his friends. Please stop by Advanced Auto Care and welcome him. We were so spoiled with his care, we will all miss him for sure. Congratulations to Advanced Auto Care for making such a fabulous addition to their shop, their best is yet to come!!! Spencer Knoch Nashville Tn.

Joey is the man! I only like him to touch my Toyota FJ Cruiser.

- Advanced Auto Care Center Florida
5

Great people and service I recommend this to everyone for car care.

5

Great people and service I recommend this to everyone for car care.

5

Great service!

5

Last night, I discovered that a flat tire. Here's today's tale: 0700: Called Advanced Auto Care Center to make sure that they could accommodate me today. They could! 0710: Called AAA to make arrangements to have my car picked up. 0715: Computa Tune Towing Inc. arrived to take my car in. 0755: Advanced Auto called with the news. New tire needed. Plus they gave me a quote on two other things that needed taken care of that I was already aware of. (Timing belt & burned out turn signal bulb). I gave them the go ahead to take care of everything. 0900: Advanced Auto called to say that my car was ready to go. They sent a shuttle to pick me up. 0930: I was back home with EVERYTHING taken care of!!! I am so so so BLOWN AWAY with the outstanding customer service I received today. I just don't have words. BRAVO!!! — feeling ecstatic.

5

Last night, I discovered that a flat tire. Here's today's tale: 0700: Called Advanced Auto Care Center to make sure that they could accommodate me today. They could! 0710: Called AAA to make arrangements to have my car picked up. 0715: Computa Tune Towing Inc. arrived to take my car in. 0755: Advanced Auto called with the news. New tire needed. Plus they gave me a quote on two other things that needed taken care of that I was already aware of. (Timing belt & burned out t...urn signal bulb). I gave them the go ahead to take care of everything. 0900: Advanced Auto called to say that my car was ready to go. They sent a shuttle to pick me up. 0930: I was back home with EVERYTHING taken care of!!! I am so so so BLOWN AWAY with the outstanding customer service I received today. I just don't have words. BRAVO!!! — feeling ecstatic.

5

I began taking my vehicles here years ago I trust the staff at Advanced Auto Care Jena is awesome-- she knows her stuff! Thanks guys for taking great care of my FJ

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