Alternator replaced August 2018 - Drove off happy as very police people and was happy. Wife driving down the road and car fails. November 2018 - Bad alternator they installed. Replaced after 3 months. Driving down the road October 2020. Car dies. - Bad alternator - Called and was told warranty 3 years or 36000 miles. Im at 40000 miles and warranty (miles) is from the FIRST alternator regardless of how many more they have to replace since the first time. (That did not make much sense) Asked how much miles was on car at second replacement (they did not update their system... interesting) Not sure but I don't think 3 alternators in 2 years is normal. I asked if they could do something on another alternator (labor discount) - anything. Told to call back in 24 hours when the owner is here. (I'm on the side of the road with kids in the van.) Lady explains there is no manager that can make that call. I thanked her and will have to get it to another shop. Bad experience but not going to let this ruin my day. Off to a alternator shop in Alachua. Live and learn - no way they will get my business again or any of my friends.