★★★★★
I'm giving the following quality assurance review from a sincere heart of gratitude for the level of excellence I experienced at Gainesville, Florida's Advanced Auto Care Center located at Butler Plaza West, 3820 SW Archer Road, Gainesville, Florida 32608 (phone 352-505-0548, advancedautocarecenter.com).
During my 19-year old UF-Senior's date with a wonderful fellow UF-student, my son discovered that the radiator in our family vehicle had emptied all the anti-freeze onto the Dick's Sporting Goods parking lot. I coordinated with the insurance company to have it towed to Advanced Auto Care Center. Upon his initial inspection that took less than 15 minutes after our vehicle's arrival, the owner (Troy Wolfe) called and provided me with a thorough and complete analysis of the damage.
I do not take the time to write a report like this for being treated fairly at industry standards, even if served with a smile. What I found at Advanced Auto Care Center was well above this, which is why you are able to read this report. Mr. Wolfe's troubleshooting skill and attention to detail was able to identify that the radiator leaked due to a prior collision. Additionally, his analysis included identifying damage to the air conditioner condenser and hood latch. Because of Mr. Wolfe's exceptional service of identifying these related issues and the corresponding point of impact that caused this damage I was able to get my insurance company to re-open my claim from the collision that occurred 11 months prior and pick-up the full cost of fixing all these issues that that should have fixed it initially by an auto shop in Macclenny, Florida.
If you or your UF student has auto problems I highly recommend Advanced Auto Care Center, for they can be trusted both as people who deeply care for your auto needs and are exceedingly competent to complete the job correctly.
— Tony S., Jacksonville, FL
★★★★★
Very Nice And Helpful People!!! Great Service!!! And Affordable!!! I Will Go Back Anytime I Need Service!!!
— David P., Gainesville, FL
★★★★★
Everytime I have ever been here they have helped me in every way. I couldn't complain about anything at all
— Damien W., Gainesville, FL
★★★★★
I moved to Gainesville about three years ago -I wish I had found this shop then! They are wonderful, honest, and truthful folks. They also tried to give me the best discount possible. I will ALWAYS recommend them. Great, great place --can't say enough good things.
— Karissa S., Gainesville, FL
★★★★★
Great Service! The employees were kind and extremely helpful. I love that it's a Christian business! Will be coming back and recommending this place to friends.
— Madison I., Gainesville, FL
★★★★★
Wonderful, honest people and great atmosphere! Took great care of my car and made sure that I was aware of everything Going on.
— Anquetta C., Gainesville, FL
★★★★★
Jana Dausch went out of her way to make sure I received excellent service. I have referred my friends to you guys. Thanks so much!
LDPFYB
— P C., Gainesville, FL
★★★★★
Very honest and always ready to assist you. I will NOT go to another shop if Advanced can perform the service.
— Randy D., Gainesville, FL
★★★★★
These people take time to explain to me what's going on with my car, inform me as to what is needing work now and what can wait. I love that, they treat me as the most important person in their shop. Give me the facts and let me make a decision. I can't think of going anywhere else again. thank you Advanced.
— Marti v., GAINESVILLE, FL
★★★★★
Very helpful, idrecnibly responsive, friendly, and competent in restoring my WordPress website. You were just what I needed. I am pleased to have made your acquaintance and look forward to working with you again.
— Rayan R., Qj2STrMWSKwx, FL
★★★★★
I've had several things done including replacing the brakes on my car. They've done a good job even if it's just a simple oil change. And...if there are more things that need to be done, they'll give you an itemized list including costs.
— Mary H., Archer, FL
★★★★★
It has been a long time since I've had such good service. I want to thank Jana, Sean, & Joe for their exceptional customer service and a job well done. I had taken my car to a different auto repair shop in April. It was one of those problems that was intermittent & was assured that they had fixed the problem. Of course, the problem was still there. Advanced had my car for three days because they kept checking it and found each time that it wasn't what they thought it was. They didn't give up and kept on trying. They finally found the problem and cost me much less that I could possibly have hoped for having had it for three days. Considering that my only income is my Social Security and I was very worried how I was going to pay for the repair. They worked so hard to get it done for me at a reasonable price. Thank you all, I would send anybody that I know to Advance Auto Center.
— Barbara D., Gainesville, FL
★★★★★
Excellent customer service! They work with you when it comes to logistics and finance. They are very knowledgeable and KIND (something you see so little of in todays world). They show you what they are talking about before servicing. I was in a tough spot with my car and they were there to help at every angle I had to navigate. They went above and beyond the call of duty and I am forever grateful. I have made this company my car's primary care dr. and also enthusiastically recommend them to anyone who needs their car serviced.
— Tammy N., Gainesville, FL
★★★★★
This is a wonderful establishment. People are very nice and truly care about giving amazing service and quality work.
— Brandie A., Bronson, FL
★★★★★
Excellent Service, thank you for working me in on an impromptu oil change!
— Spencer H., Gainesville, FL
★★★★★
First time customer and was pleasantly surprised with the patience and honesty of the staff at Advanced Auto Care Center. Thank you Troy and staff. I'll be back....
— Daniel s., Gainesville, FL
★★★★★
Came in for an oil change. It was a busy day and I expected to be there longer but they had my car done in no time. A mechanic also showed me how worn my tires were. I was glad that he showed me rather than just telling me. Very enjoyable experience, would recommend and return.
— Troy K., Gainesville, FL
★★★★★
I went to Advanced Auto Care Center and loved it!! Very clean and neat and I was very impressed with the service and their amazing prices!! I highly recommend them, they are also locally owned and operated which is a plus!
Will be back again soon!
— Destiny O., Gainesville, FL
★★★★★
Very good service
— Katrina h., Gainesville, FL
★★★★★
The best customer service I've ever had, anywhere. I recommend you to everyone I know.
— John W., Gainesville, FL
★★★★★
After giving patronage to many shops that seemed to care only about getting me out of there or trying to take all of my hard-earned money for services my car did not need, I was pleasantly surprised by Advanced Auto Care. Not only do they employ service staff who actually have car knowledge (I'm looking at you Firestone/Tires Plus/Midas), but they are happy taking time to explain/show exactly what my vehicle needs and more importantly what it DOESN'T need. The owner (Troy I think?) was super nice and seemed to be very concerned that everyone left happy about their experience. I will be recommending them to all of my friends who have been dissatisfied with the other shops in the area.
— Carlton B., Gainesville, FL
★★★★★
Thank you to the friendly staff and knowledgeable mechanics for getting my daughter's little Chevy S-10 back on the road quickly. Our house is much more peaceful now that we're not all sharing cars!
— John V., Archer, FL
★★★★★
I am so glad my friend recommended Advanced Auto Care Center for my brakes. They were so nice to me and I just appreciate all of their help so much. It's not every day you find such kind people to fix your car.
— Suzanne C., Alachua, FL