2

Update 12/24/19: PIC of the bill ($1000.0+), final rating, proof pics, and explanation will post after the holidays. -2⭐️ for inflated prices coupled with a “loan service” that has outrages interest, plunging the car owner into more debt! This loan service does give you a little time to pay back the loan without interest. However, if the client couldn’t afford the original bill, chances are they won’t be able to pay back the loan before the grace period ends. Note: 5⭐️ is only reserved for establishments that I have routinely interacted with and that I am completely certain will offer a product, service etc in a fare, trustworthy and professional way. P.S. I will consider logical and reasonable rebuttals by owner(s) and other reviewer’s and will make adjustments to my review if the argument is solid.

Thanks for a great review. Always keep in mind that we have a 3 year 36,000 mile warranty on our work and can usually meet or beat pricing. Let us know whatever we can help you with. Jeff

- Advanced Auto Care Center Florida
5

Friendly workers and clean facility. Even though I only had an oil change, they checked out the rest of my car for me and told me what was going on!

5

I've never had a problem with this business. They always treat you with respect and they aleays get the Job Done.

5

I’ve been coming here for a few years and it’s the only place I prefer to come to whenever I need an oil change because the staff is so friendly and helpful and the prices are great!

5

This place is amazing! Was able to fit my car in next day and gave advice to check with dealership for recall first to save $. Definitely not overcharging or taking advantage, I will definitely be back!

1

I took my 2007 VW in for an oil change. It has over 200k miles and an oil leak that it has had for 2 years (going to cost more to pull the engine and fix than the car is worth) in which "I informed them" about before leaving it. Within a few days of picking up the car the Warning Stop Immediately sounds and indicators were going off. I checked my oil and it had NONE...0...nothing registered on the stick at all. Called the store and took it back in. I received a VM from the manager who was extremely rude and condescending, he then blamed everything on me...stating "they told me" I had a leak and that they did nothing wrong, they didn't leave the plug out or anything...hmmmm really. This man is extremely unprofessional and if that's the way he wants to run the business, I will never be back! Nor will I recommend them to anyone I know! Beware because they wanted to charge me $650 just to try and find the leak and made it appear my oil leak was much worse than it actually has ever been.

Ms. Tew, I am very sorry you feel the way you do but I personally left you that voicemail and I absolutely did not intend to upset or offend you in any way. The only thing I stated was that we had already recommended that you have the leaking oil from your vehicle cleaned off and add dye in the engine to find the oil leaks which is about $57.50 Plus tax. Nobody tried to BLAME you for any issues and I only stated that the oil drain plug and oil filter that gets removed during an oil service WAS NOT leaking when we rechecked your vehicle and topped off your oil. I personally WAS NOT trying to sound rude or Condescending on the voicemail left and if you perceived it that way I am very sorry. Voicemails and texts are so impersonal and they don't always give the message that one is trying to convey.I just wanted to state that extreme oil leaks only get worse over time and not better. The $650 that you stated in this review was only SUGGESTIONS made to you for maintenance needed for your vehicle. I would love to discuss the matter with you and show you that our ONLY intentions as a business is to help educate our customers and give the best possible service we can. Our customers consider us Extremely helpful, nice , considerate and most of all Very Professional. I hope you will give us a chance to earn that type of status with you as we have by so many in Gainesville. Feel free to reach out to me. I would love to do that degrease and dye service at no charge to you so you can at least know how how bad the leak actually is at this point. Again I am very sorry for the misunderstanding. Jeff 352-505-0548

- Advanced Auto Care Center Florida
5

My oil was super specific and super expensive, they worked with me to make it as affordable as possible!

5

My check engine light came on and they got me in and fixed the problem on the same day.

5

Great people! It took a little longer than expected but staff was super nice and it’s a great price! Very reliable

5

They have wonderful options to pay your bill, they are quick and efficient. Friendly and welcoming waiting room. Better service than anywhere else.

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