I recently had an outstanding experience at Advanced Auto Car Center in Gainesville, FL, and felt compelled to share. A special shout-out to Heather and Rick for their exceptional customer service. They not only took excellent care of me but also went above and beyond to troubleshoot a challenging situation. Despite the rental company’s reluctance to find a swift and effective solution for a problem that I haven’t created—the coolant was extremely low most likely due to lack of maintenance, Heather and Rick stepped in, ensuring I didn’t miss my important appointments. Their dedication to problem-solving and customer care truly sets them apart. I highly recommend Advanced Auto Car Center to anyone in need of reliable and empathetic service.