5

They take such good care of my poor, poor wreck of a 4runner. Also decent coffee.

Thanks Mr. Rhodes we appreciate your business. We will keep the coffee warm for you. See you on the next service. Jeff

- Advanced Auto Care Center Florida
1

My car was vibrating at low speed when gear at 3 or 4, they changed ignition coil and Purge control valve. Ignition coil (E238 parts)price $87 and purge control valve $49 at advance auto parts website. They charged me $129 for Ignition coil and $135 for purge valve. In addition, labor cost $243! In total I paid $545 including tax. Still the problem exist and the car vibrate at low speed and it goes worse on uphill. If you are new and have zero idea about car mechanical issues they will deplete you. Be aware of them! ***Update on 6/18/2019: The problem with my car was motor mount, nothing wrong with ignition coil or purge control valve. A mobile mechanic fixed it with $50, see the attachment pic. My car is running smoothly now!. Initially, AACC gave me impression; the problem with computer wires and kept my vehicle for three days, then they ended up with changing ignition coil and purge valve without success.I think Un/Advanced auto care is good for oil change, tire alignment and other simple works. If you have bit complex issue with your car they will mess up . Jeff called me due to my review but I did not get back as I felt they are not trustworthy. If they are honest in business and genuine interest in customer satisfaction, they should give my money back.

Mr. Hassan, We have been waiting for you to come in to take a look at your vehicle and have not heard back. Please call Jeff 352-505-0548 so we can rectify the situation as we discussed. Mr. Hassan, first off you came in with a check engine light on with multiple cylinder misfires and a purge control valve that was inoperative. We explained to you that the misfires needed to be taken care of first. After extensive testing (where most of the diagnostic time was free to you) we found a hairline crack in one of your coils which must be done first along with your purge valve. The warranty on those items is 3yr 36,000 miles nationwide. I also explained to you that when you came back in we would try to make it right for you if it was something else but you never came back. I am sorry you feel this way about our company but we have tried to help best as possible. your vehicle has several issues that need to be taken care of but things like misfiring cylinders are priority. Misfires can cause damage to your catalytic converter which becomes very costly. Again, I am here to help and if you speak with me i believe we can work with you. Thanks, Jeff.

- Advanced Auto Care Center Florida
5

I made an appointment to have a tire assessed and repaired. The receptionist was polite and helpful, keeping me up to date on the progress of the work. The service men were very efficient, and they worked quickly to make the repair. Overall, I was very satisfied with Advanced Auto Care Center.

5

Very quick and friendly service!

1

Crooks! LIED ABOUT REPAIRS TO TRY TO MAKE MORE MONEY!! ALWAYS GET A SECOND OPINION! I took my vehicle in for their advertised free AC check. The check itself lasted about 10 mins & the results of their “test” was that I would need to pay them $152 for a complete AC system check. Go figure! Then they LIED TO ME COMPLETELY & told me that my radiator fans were completely shot & no longer working. They informed me that it’s very bad for my car and it could cause it to overheat & that they’d be happy to replace them for a little over $300. Little did they know I’m not stupid. I’ve been driving the heck out of my car and I’ve had no issue. So I took my car to Jerry’s AC & Auto for a second opinion and GUESS WHAT?!?! There’s absolutely nothing wrong with my fans, they were just trying to rip me off for over $300. Oh and BTW Jerry’s does the COMPLETE AC SYSTEM CHECK FOR ONLY $58.

Cassandra, I am sorry you feel this way about the FREE service that we provided. Apparently your system was low in refrigerant and the service ports had small leaks which is what you were quoted for the $152.00 not a complete A/C check but rather an evacuation and recharge of your system and repairing the leaking service ports. While doing the FREE A/C check the technician noticed that your fans were not operating at all. It is not uncommon for a fan motor to act up intermittently and work then not work so when it was checked elsewhere they might be working at the time. Hopefully they will continue to run and you do not have any overheating issues. It is very unfair to us or to any other company to leave a review that we or they were trying to rip you off. WE DID A FREE SYSTEM CHECK.We are one of the few places that will even hook up A/C gauges for free in Gainesville. I hope you accept our sincere apology for what transpired but our only hope is to try and make as many people happy and safe as possible on the road. If there is anything i can do please call and ask for me directly. I would love to try to earn your business and your trust. Thank you, Jeff 352-505-0548

- Advanced Auto Care Center Florida
5

Absolutely amazing . Five star all way ! Clean, fast and fair pricing . Got a customer for life !

Thanks for the great review Travis. Whatever we can help you with let us know. Jeff

- Advanced Auto Care Center Florida
4

Great place to take your car. My power steering pump was going out, so I stopped in to get an estimate. Roberta and Derrick were very helpful. Got a free estimate, said they could have the part by the next day. Brought my car back and was in and out in no time. Excellent customer service, fair price and didn’t take all day! Very satisfied customer.

5

Exceptional, friendly customer service. I was in town while my dog was having surgery at UF animal hospital only to find a screw in my tire hours before my dog was released to go home. I went in and Derek said he’d do his best to get a new tire installed for me so that I could get my dog safely back to Tampa to recover. He thought it may take an hour and a half or more, but it was completed in under an hour. A very stressful situation was avoided and my schedule wasn’t disrupted.

Susan, I am so happy we were able to help you today. I really appreciate the great review. if you travel this way and ever need something we are here to help. Even if you just have basic automotive questions while back in Tampa don't hesitate to call and ask myself or Derek. Have a safe trip back. Jeff

- Advanced Auto Care Center Florida
5

We were traveling through Gainesville, trying to outrun a dangerous storm. Derek could not have been more helpful in getting us back on the road again. An outstanding experience. Thank you!

Scott, we really appreciate the wonderful review. if you ever come through Gainesville again we are always here to help. Thank you for your business. Jeff

- Advanced Auto Care Center Florida
5

Seriously amazing people! My car had ran out of gas in the middle of a four lane road while it was pouring rain outside. And they had went out of their way to meet me outside while it was still raining and fill up my car for free with enough gas to get to a gas station.

Zachary, we were glad to help. We are here anytime you need us. We appreciate the kind words. Jeff

- Advanced Auto Care Center Florida
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